Understanding The Role and Tasks of a Practice Nurse in a Private Plastic Surgery Practice Private plastic surgery practices are complex environments where clinical precision, patient service, and emotional support all intersect. While surgeons focus on operating, practice nurses are the thread that ties the entire patient journey together. They prepare patients before surgery, monitor
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How Plastic Surgery Practice Managers Can Earn More with Higher Value Activities The Journey from Being Busy to Being Valuable Plastic surgery practice managers come in all shapes and sizes — and so do their salaries. Some earn modest pay, others command six-figure packages. Almost all of them work really hard. The difference is not how
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Lessons for a Plastic Surgery Practice from the Book – Surrounded by Idiots Running a successful plastic surgery practice requires more than surgical skill. Surgeons and practice managers must also master the art of communication. Patients come in with high expectations, staff bring different personalities to the workplace, and conflicts sometimes arise when people don’t
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Behavioural Profiling: A Useful Tool for Plastic Surgery Practices Understanding people is at the heart of running a successful plastic surgery practice. From the front desk to the operating theatre, every interaction depends on clear communication, trust, and collaboration. Yet, one of the biggest challenges practice owners and managers face is figuring out how to
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Recruiting Questions & Recruitment Tips for Hiring Plastic Surgery Practice Roles Recruitment is one of the highest-stakes activities for any plastic surgery practice. A single wrong hire can cost between $50,000 and $100,000 in wasted training and early termination during probation. Replacing an experienced team member can be even more costly — lost sales, disrupted
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Guide to the Different Roles in a Plastic Surgery Clinic and the Tasks They Perform Running a plastic surgery practice takes much more than surgical skill. It requires a team of dedicated professionals, each contributing their expertise to ensure smooth operations, exceptional patient care, and business success. Every practice structures roles differently depending on its
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How to Use Staff Incentives in Your Clinic to Get Better Results One of your most valuable business assets is well well-trained and loyal staff. To get the best out of any team, it’s important to keep people motivated and committed to your objectives. One effective way to achieve this is through the use of
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Guide to the Different Roles in a Plastic Surgery Clinic and the Tasks They Perform Different plastic surgery practices divide tasks amongst their team members in different ways based on their strengths, qualifications and skills. In a small practice, there is often multitasking which is useful in a backup situation but can be inefficient
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Specialist Practice Excellence provides Mentoring and Training on Practice Operations, Patient Lead
Generation & Enquiry Conversion for Specialist Surgeon practices in Australia, UK and USA.
David Staughton is a Melbourne-based business growth strategist, keynote speaker, and certified consultant with 30+ years of experience across multiple industries. He helps specialist surgeons and small businesses improve operations, increase revenue, and build strong teams. David has delivered 750+ talks worldwide and holds CSP and CCEO credentials.
Michelle Staughton is a highly experienced Practice Consultant and Operations Coach who specialises in helping specialist medical and surgical practices run more smoothly and efficiently. With extensive experience in healthcare management, she focuses on improving patient experience, streamlining clinic operations, and supporting practice growth.
Brooklyn has over 8 years of experience in specialty consulting, focusing on business improvement and customer experience. She has worked in Reception, Enquiries, Consulting, and Accounts, giving her a strong understanding of the customer journey. As a mentor, she designs training programs that help teams deliver excellent service with confidence.
SPE helps Specialist Surgeons to:
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Visitors can read blogs for practical growth ideas, download free e-books , subscribe to the e-newsletter, or connect with David on LinkedIn and Facebook for updates.
