Protected: Social Media Training for Practice Staff
About Specialist Practice Excellence
Specialist Practice Excellence provides Mentoring and Training on Practice Operations, Patient Lead
Generation & Enquiry Conversion for Specialist Surgeon practices in Australia, UK and USA.
Meet the Team
David Staughton
David Staughton is a Melbourne-based business growth strategist, keynote speaker, and certified consultant with 30+ years of experience across multiple industries. He helps specialist surgeons and small businesses improve operations, increase revenue, and build strong teams. David has delivered 750+ talks worldwide and holds CSP and CCEO credentials.
Michelle
Michelle Staughton is a highly experienced Practice Consultant and Operations Coach who specialises in helping specialist medical and surgical practices run more smoothly and efficiently. With extensive experience in healthcare management, she focuses on improving patient experience, streamlining clinic operations, and supporting practice growth.
Brooklyn
Brooklyn has over 8 years of experience in specialty consulting, focusing on business improvement and customer experience. She has worked in Reception, Enquiries, Consulting, and Accounts, giving her a strong understanding of the customer journey. As a mentor, she designs training programs that help teams deliver excellent service with confidence.
What We Do
SPE helps Specialist Surgeons to:
Improve practice operations
Manage time effectively
Grow income sustainably
Build stronger teams and better patient experiences
