Best Blogs and ideas about Practice Development – David Staughton – practice consultant at SPEx – Specialist Practice Excellence, Melbourne Australia.
Here is a great list of Plastic Surgeon Conferences recommended for plastic surgeons and plastic practice managers in Australia and USA to help keep up to date and get your CPD. Many of these plastic surgery conferences can be watched later on-demand or are presented Live virtually. They are also awesome to attend Live in-person. Make sure
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How to Convert More Plastic Surgery Patients with Consultative Selling Techniques Aesthetic Plastic surgery is unlike most areas of medicine. Patients are rarely presenting with an urgent condition that requires immediate treatment. Their plastic surgery is more a WANT than a NEED. They are choosing — often after months or years of thought — to
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Effective Ownership Models & Equity for Plastic Surgery Practice Operation in the USA Owning and running a plastic surgery practice in the United States is about much more than surgical skill. It is also about building a sustainable business that can grow, evolve, and eventually transition to the next generation of surgeons. For many practices,
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Overcoming the Most Common Reasons Why Patients Don’t Book Cosmetic & Plastic Surgery Every patient coordinator knows that the consultation is only the beginning of the decision-making journey. Many patients leave excited about the possibilities of cosmetic or plastic surgery, yet still hesitate when it comes to booking a date. Understanding the barriers that prevent
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How to Recruit a Plastic Surgeon for Your Practice Recruiting a plastic surgeon is one of the most important decisions a private practice can make. The right surgeon will bring surgical skill, patient trust, and long-term value to the clinic. A quality plastic surgeon could be worth 10 million dollars of additional income to the
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Best Recruitment Questions for a Plastic Surgeon for Your Practice Recruiting a plastic surgeon into a private practice is one of the most significant decisions a clinic can make. Unlike hiring support staff, bringing in a fellow or senior surgeon is not just about skills — it’s about alignment, vision, and long-term impact. The right
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Succession Planning For Surgeons – Resources For Plastic Surgeon Practice Transitions and Exit Strategies Succession planning is a crucial but often delayed conversation for many plastic surgeons. After decades of training, dedication, and patient care, surgeons build not only a medical practice but also a legacy. Yet when it comes time to step back or
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Using Your Australian Super for Surgery – How to Complete a SEF – Superannuation Eligibility Form Your Australian Superannuation Fund can be an important financial resource for people who need surgery but are concerned about upfront costs. Under certain circumstances, you may be able to access your superannuation early to pay for medical treatment. This
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Top Tips to Improve Your Patient Consultations and Book More Plastic Surgery Most aesthetic surgeons want to spend less time consulting and more time operating. The consultation is a critical moment in the patient journey – it is where trust is built, expectations are aligned, risks are discussed and decisions are made. A strong consultation
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Building a Day Surgery Centre in Australia – Planning, Design, Accreditation & Costs Day surgery centres are reshaping private healthcare in Australia. Patients are increasingly choosing same-day procedures for convenience, safety, and affordability. At the same time, surgeons and practice owners see the value in having more control over patient care, surgical lists, and
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Best Podcasts for Plastic Surgeons & Practice Team Development Want some great tips to grow your practice with sales & marketing? Need some sound advice on building your practice team and culture ? Want ideas to improve your practice profitability and performance? Check out these episodes of podcasts for plastic surgeons when walking, driving or
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Top Tips for Leading a Practice in Turbulent Times Leading a practice during turbulent times is never easy. Economic uncertainty, shifting patient expectations, and competitive pressures can leave even the most experienced practitioners feeling stretched and unsettled. In these moments, leadership becomes less about technical skill and more about mindset, clarity, and resilience. The way
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What are the Seven Biggest Mistakes Made by Plastic Surgeons? Starting out in private practice as a plastic surgeon is both exciting and daunting. Many new plastic surgeons underestimate the challenges beyond the O.R. or operating theatre – the business, leadership, and patient care systems that underpin a safe and successful practice. Without the basics
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What is the BEST Practice Management System & Tech in Australia? Is Managing day-to-day patients appointments and billing an issue – especially if your surgeon works in different clinics? Do you struggle to manage your Specialist’s diary and run on time for your patients? Would you like better software and reporting for managing your practice,
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Onboarding a New Surgeon in a Plastic Surgery Private Practice Onboarding a new surgeon is a crucial process that ensures smooth integration into a private practice. For new surgeons, effective onboarding goes far beyond simply filling out paperwork or conducting a quick orientation; it involves comprehensive preparation and structured support. When done well, onboarding sets the
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Top 10 Tips to get more Aesthetic Patients Every Aesthetic Plastic Surgeon wants more patients. The Aesthetic surgery marketplace is much quieter now than during the post-Covid aesthetic surgery boom (surgery is down about 20%). If you want to attract more patients, you’ll need to make a bigger effort to impress your team, your
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Your Guide to Getting More Patient Reviews and Boosting Your Online Reputation Plastic surgeons and their teams are facing new challenges in attracting and retaining patients. The importance of online reviews cannot be overstated. Online Reviews have been proven to influence prospective patients and also affect your clinic’s search engine rankings and conversion rates. Most patients
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How to Improve Patient Experience & Customer Service at Your Cosmetic Surgery or Plastic Surgery Practice Delivering outstanding patient care goes beyond surgical skill. In today’s competitive cosmetic and plastic surgery market, the practices that thrive are those that invest in creating a memorable, compassionate, and seamless patient experience. From the first phone call to
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Tips for Making Patient Education Videos & Better Surgeon Videos For many plastic surgeons, the idea of being on camera can feel intimidating. They may worry about how they look, how they sound, or whether patients will find their videos engaging. Yet in a competitive aesthetic marketplace, video is one of the most powerful
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BEST Suppliers for Your Plastic Surgery Practice Here is a list of helpful contacts and suppliers for Plastic Surgery Practices Breast Implant Suppliers and Prosthesis Suppliers in Australia Mentor J & J – Mentor Implants Life Healthcare – Motiva Breast Implants distributor Allergan Aesthetics – Allergan Implants (Natrelle) Surgiplas – Nagor Breast Implants Surgical
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Specialist Practice Excellence provides Mentoring and Training on Practice Operations, Patient Lead
Generation & Enquiry Conversion for Specialist Surgeon practices in Australia, UK and USA.
David Staughton is a Melbourne-based business growth strategist, keynote speaker, and certified consultant with 30+ years of experience across multiple industries. He helps specialist surgeons and small businesses improve operations, increase revenue, and build strong teams. David has delivered 750+ talks worldwide and holds CSP and CCEO credentials.
Michelle Staughton is a highly experienced Practice Consultant and Operations Coach who specialises in helping specialist medical and surgical practices run more smoothly and efficiently. With extensive experience in healthcare management, she focuses on improving patient experience, streamlining clinic operations, and supporting practice growth.
Brooklyn has over 8 years of experience in specialty consulting, focusing on business improvement and customer experience. She has worked in Reception, Enquiries, Consulting, and Accounts, giving her a strong understanding of the customer journey. As a mentor, she designs training programs that help teams deliver excellent service with confidence.
SPE helps Specialist Surgeons to:
David’s most popular presentations cover:
Book a 1-on-1 Zoom Session with Dave or Brooke – a no-obligation chat about your practice.
Visitors can read blogs for practical growth ideas, download free e-books , subscribe to the e-newsletter, or connect with David on LinkedIn and Facebook for updates.
